Help Centre You're in the right place to get some help and support. We Hope that the links below will answer your questions. If not, feel free to contact us directly - click on the Contact Us Link below for details of how to get in touch. Measuring Guide An easy guide to measuring your picture, so that we can make your frame to the perfect size. Delivery We'll send your frame by special courier. Find out how quickly it will arrive and how much delivery will cost. What's Included Find out why your picture frame is such high quality and what else it comes with when you order from us. FAQs Everything else we think you might like to know about us, our frames and questions other people ask. Accessories We can also supply you with professional picture framing accessories and sundries. Fitting Guide Easy instructions on how to open your frame, fit your picture, reassemble the frame and hang your masterpiece. Payments Information on which methods of payment we accept, and reassurance that everything is kept very secure. About Us More about the real people behind this website along with some interesting background information on us. New Customers If you're new to FrameMy, then here's a straightforward guide to getting started and how to get help. Pricing The total price shown on screen in the Frame Designer always include VAT. We can offer trade and bulk order discounts. Returns What to do if things aren't right. We will always look to rectify mistakes swiftly and fairly. Contact Us Our phone number and email address in case you have any questions that are not answered in our Help section.